Process
Engagement flow
Every programme adapts, but the spine stays the same: inventory of truth, shelf language, then field kits your teams can defend without us in the room.
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Step 1
Data intake without theatre
POS extracts, planogram masters, and blunt photos from stores you trust—not only flagship locations.
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Step 2
Conflict surfacing workshop
Sales, supply, and trade marketing sit together while we map contradictions margin versus velocity versus supplier promises.
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Step 3
Shelf language draft
We pair facings with sentences buyers can repeat—before CAD polish consumes the narrative.
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Step 4
CAD and QA rubric lock
Drawings, photo windows, and exception lists align so audits compare the same evidence store to store.
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Step 5
Pilot and honest retro
We capture what flexed in reality, update the archive pack, and leave you with a retro memo—not a victory lap deck.
Before
National PDFs, silent compromises, and field teams improvising explanations under buyer pressure.
After
Cluster deltas, documented trade-offs, and QA rubrics that respect night lighting and awkward doors.